Frequently Asked Questions
Is the 30-day trial really free?
Yes! No credit card required. We'll send you an email when your trial is ending, and you can choose to upgrade or cancel at any time.
How much do SMS messages cost?
All SMS costs are included in your monthly plan. No per-message fees, no surprise charges. The Starter plan includes 500 messages/month, and Professional/Enterprise plans include unlimited messages.
Can I cancel anytime?
Absolutely. There are no contracts or cancellation fees. You can cancel with one click from your dashboard, and you'll retain access until the end of your billing period.
Do you integrate with Dentrix?
Yes! RecallFlow works with Dentrix, Eaglesoft, and all major practice management software. Simply export your appointments as a CSV and upload to RecallFlow.
Is RecallFlow HIPAA compliant?
Yes, RecallFlow is fully HIPAA compliant. We use bank-level encryption, and we'll sign a Business Associate Agreement (BAA) with your practice.
What if I need more than 500 messages?
You can either upgrade to the Professional plan (unlimited messages) or purchase additional message credits for $20 per 100 messages.
Can I upgrade or downgrade my plan?
Yes, you can change plans anytime from your dashboard. Upgrades take effect immediately, and downgrades apply at your next billing cycle.